CANCELLATION, AND REFUND POLICY ON SERVICE

Cancellation Period: Customers may cancel their service booking within 24 hours of making the reservation without penalty.

Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment.

Non-Refundable Services: All order purchase are strictly non-refundable and nondeferrable.

Process for Cancellation: To cancel a service booking, customers must contact our customer service department at [Nusantaralestarionline@gmail.com.

Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe.